Alex's team had become a model for other teams within the company, demonstrating that with the right principles and mindset, it was possible to achieve remarkable results. The PDF, once a curiosity, had become a guiding document for the company's development process.
Together, they decided to adopt a new approach, one that prioritized flow and focused on delivering value to customers quickly. They started by limiting their WIP, ensuring that each team member had a manageable workload. They also began to prioritize features based on their economic value, using a Cost of Delay (CoD) calculation to guide their decision-making. Alex's team had become a model for other
Alex was particularly struck by the principle of "first, do no harm." He realized that the team's actions, although well-intentioned, were often causing more harm than good. For example, their testing process was so onerous that it was delaying releases and causing frustration among team members. They started by limiting their WIP, ensuring that
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